TERMS AND CONDITIONS OF SALE
These general conditions of sale are intended to govern relations between:
-The company Jonglerie Diffusion S.A. Case postale 2 - CH 1232 Confignon / Genève, éditor of the website Jonglerie Diffusion SA. et
- The web user accepting the general conditions of Jonglerie Diffusion S.A
1.1 Les produits/services vendus sont décrits sur le site www.jonglerie.com et sur le catalogue Mister Babache.1.2 The products are available based on availability.
1.3 The prices are in Swiss Francs, VAT is added when the product is placed in the basket they are applied for the duration of the sale.
1.4 3.2 At the indicated prices must be added the costs of delivery.
2.0 Deliveries for private client in Switzerland
CHF 9,90 for a package up to 30 kg (expeted exceptional dimensions)
An offer will be made beyond 30 kg or an article with exceptional dimensions or beyond the size authorized by the carriers.
- Free overt CHF 250.- ( for a package up to 30 kg).
2.1 Delivery in Switzerland for Privat Client
CHF 14.- for a package up to 30 kg (expeted exceptional dimensions)
An offer will be made beyond 30 kg or an article with exceptional dimensions or beyond the size authorized by the carriers
- Free over CHF 500.- (for a package up to 30 kg)
3.1 Paiement : The customer can choose between two type of payment: advanced payment via credit card, paypal or payment by invoice that he receve with the package3.2 The settlement of the amount due must be made within 10 days from the date of receipt, beyond late fees CHF 7 will be charged for each call, beyond 3 reminders we will send the case to a collection agency .
4.0 Delivery Abroad
4.1 Jonglerie Diffusion Jonglerie Diffusion makes a transport in Economy or Priority. There is no inssurence
4.2 In case of emergency, the Express services with Fedex can be made only on request and depending on the current rates of the carrier.
4.3 The price depends on the weight and size of the package. The total will be charged and must be paid before that Jonglerie Diffusion send the goods.
4.4 The shipping is made under the responsibility of the transporter (Swisspost, Fed Ex ect) and the customer .
4.5 The package with exceptional dimensions (for ex hula hoop) pass in "compact" category and are subject to supplement regardless of their weight.
5.1 The sale is concluded once the customer has validated his shopping cart by clicking the button "ENTER" and confirmation that it was sent by email. In case the client sends us directly via email or phone when the sale is concluded a confirmation he was sent by email.
5.2 The amount of purchases made on the site Jonglerie Diffusion SA. is due at the time of the order, without discount; payment can be made by bank credit card (Visa, Mastercard, PayPal) or by bank transfer.
5.3 Bank charges are at the customer. In case of credit card payment (Visa Mastercard ) or payment services ( PayPal) , we practice an increase of 2% of the total.
5.1 Jonglerie Diffusion S.A .has no access to confidential information relating to the payment. The entered information is encrypted without Jonglerie Diffusion S.A. or third parties can access.
5.2 The sale is deemed concluded once the correct amount received
5.3 Jonglerie Diffusion S.A. reserves the right not to offer certain forms of payment and send to other payment methods. In such a case Jonglerie Diffusion SA is not required to state the reasons for its decision.
6.1 An amount of 12 CHF corresponding to administrative fees will be charged for any order that is not made on the website www.jonglerie.ch
6.2 The customer can cancel some items or the entire order with no charge if the order have not been sent. Otherwise the shipping costs and return will be charged to the customer.
6.3 Jonglerie Diffusion SA reserves the right to cancel an order on error rates due to a technical problem or a mistake. In all cases the pictures are not contractual. Jonglerie Diffusion SA is not required to state the reasons for its decision.
6.4 Jonglerie Diffusion S.A. has the right to refuse, at its discretion and at any time, orders submitted to it. In such a case Jonglerie Diffusion SA has no obligation to give reasons.
7.1 The products are sent by the services of a carrier to the delivery address given by the customer during the ordering process..
7.2 Unless special conditions specified at the time of confirmation of the order, the delivery time as the case may vary from 2 to 21 business days. The estimated delivery time is always communicated in the material and / or in the order confirmation.
7.3 Jonglerie Diffusion S.A. undertakes to inform the customer in case of any significant delay in delivery or unavailability of a product Jonglerie Diffusion S.A. cannot be held to any compensation under this head.
7.4 The amount of shipping is subject to the approval of the customer before confirming each order.
8.1 The packages delivered by a carrier that have not been claimed or denied are routinely returned to sender Jonglerie Diffusion S.A.) with return postage. Upon receipt, the customer is notified by email within a reasonable time, to agree a new delivery attempt, a cancellation at this stage is not possible. The cost of return and return are borne by the customer. No news from the client, following a period of 3 months (from the date of dispatch), the contents of the order will be delivered to a work of charity and Jonglerie Diffusion S.A. shall not be held to a refund, exchange or compensation under this head.
8.2 The delivery obligation is cancelled when Jonglerie Diffusion is not delivered correctly or on time despite the existence of a consistent market coverage and adequate and when Jonglerie Diffusion is not responsible for the unavailability of goods, as juggling broadcast you immediately informed and Jonglerie Diffusion has not supported any risk to supply. In case of unavailability of the goods, Jonglerie Diffusion reimburse promptly any advance payment already made by the customer.
8.3 In case of multiple orders Jonglerie Diffusion reserves the right to group items in a single mailing.
8.4 The Package delivered by mail in the mailbox or in the annex are under the customer's responsibility, Jonglerie Diffusion SA cannot be held to any compensation in case of theft or no receipt of parcel
8.5 Packages delivered in Switzerland unless otherwise and for reasons of security are delivered against signature .
9.1 If the product should fail, it should be reported upon receipt of the goods by email wthine 5 days. The guarantee Jonglerie Diffusion S.A. is limited to product return and refund the price, subject to compliance by the customer, conditions and deadlines indicated in the following paragraph.
9.2 Irrespective of the existence of a defect, the customer may at his own expense return his order within 14 calendar days from the date of dispatch (date of postmark). The product must be compulsorily returned in new condition, in its original packaging, placed in a protective cardboard. It is recommended to keep the tracking number of the package returned for all purposes.
9.3 In case of return consistent with paragraphs 9.1 and 9.2 above, the price paid will be refunded by returning the amount charged to credit card or postal account of the client. When paying by invoice, it will be cancelled or a credit note for the amount already paid, will be established for the client.
9.4 If the product has no defects, participation in shipping is to the customer and will not be refunded.
9.5 The buyer confirms by sending the order, have reached the minimum legal age for such a purchase.
9.6 These terms and conditions can be modified at any time by . Jonglerie Diffusion S.A.
9.7 It is up to customers to regularly update the contents and any changes of these terms by checking the address. Jonglerie Diffusion SA.